FEES AND PAYMENT ARRANGEMENTS
This center charges a set monthly rate for each age group. Your bill is due between the first and third of each month, unless a payment plan is filled out prior to the first of the month. After the fifth, your payment is considered late and we reserve the right to deny care until payment in full has been made. Additionally, you will be charged a $100.00 late fee starting on the 6th. PAYMENT IS REQUIRED to hold your child’s spot, which means that if the child is absent, regardless of the reason, (vacation, illness, etc.) the parent is still billed for that time. Unforeseen circumstances do take place that can cause undue hardship on a family. Please let us know if there is anything we can do to help, as we are more than willing to work with your family’s situation in times of stress.
3 - 5 years
5 - 7 yr
|In-service and ½ days are an additional charge
FULL TIME= Up to 10 hours in care per day; PART TIME = Less than 5 hours per day
School-age ~ In-service days will be charged regardless of attendance,
unless prearranged and approved with the office.
In order to conserve paper we will not send you a bill in the mail. If you will need to pay your bill AFTER the 5th of the month, you will need to sign a written payment plan. The written plan will serve as notice for both parties so that there is no miscommunication. There is a fee of $25 per month to help offset the administrative staff time it takes to accommodate these special arrangements.
We do charge for the following issues, but for new parents to our facility there is a 30 day grace period. We are not talking about the occasional "oops, I forgot my child's blanket or their extra clothes." This is for the parents who forget something every week! It is very time consuming for staff to constantly make corrections to computer logs, to do extra wash (not to mention extra use of soap, water, electric and the wear and tear on machines).
If your family cannot afford clothing, snow gear, etc. please stop by the office. In some cases we can arrange to give your family whatever you need. Missing a payment after a signed payment agreement is in place; you will not be able to drop your child off until your are current.
If a child is 3 years old, but is NOT FULLY potty trained, (Fully potty trained means: No accidents during the day, child can verbally tell caregivers they need to use the toilet, can wipe themselves and can get their own clothing up and down. An occasional nap time accident does not necessarily mean we will charge the higher rate.) It is our option to charge the higher rate of $860 per month until your child is fully potty trained. All children at IMS Express must be fully potty trained unless they are a special needs child. (A special needs child is classified “special needs” if: they have a valid IEP assessment or have physical disabilities which prevents them from fastening or unfastening their own clothing, are unable to wipe themselves or cannot get themselves on or off the toilet.) If your child has special needs, Imagination Station and Imagination Station Express will make every effort to accommodate your child’s individual requirements.
- Extra clothes $5.00 each time
- Indoor Shoes $ 5.00 each time
- Snow gear $5.00 each item
- Extra Blanket $5.00 for the week
- Forgetting to sign in/out $5.00 for every entry
- Bus Transportation Misconduct $50.00 per infraction
(see bus transportation form)
Parents needing their children in care over TEN hours in a day will be charged the hourly rate after the 10th hour, IF prior arrangements have been made. With no prior arrangement, a late fee of $5.00 per minute will be assessed if your child is not picked by your prearranged time. If your family receives assistance from any of the state agencies you will need to call your case manager and request that they pay for your overtime when it is work related. Additionally, if you arrive to our building past our closing time of 6:30 pm, you will be assessed a fee of $5.00 per minute. NO EXCEPTIONS AND NO EXCUSES!
Children arriving to our center after 9:00 am (when classes begin) are a disruption to the children who are already here and engaged in learning activities. If your child will not be attending for any period of time due to sickness or for other reasons, please call us before 9:00 am so we can plan for the day’s meals, staff, and activities. After 9 am, we may take drop in children, let staff go home early or expand staff breaks. If you have not called to let us know your plans, you may be refused care for the day. It is the parent’s responsibility to notify us of any schedule changes to ensure we have staff to cover the change in your schedule.
If the center receives an NSF check from you, you will be responsible for any and all penalties charged to the center in connection with that check. The center requires cash payment to replace any type of returned payment (credit card, check, or auto-draft) plus an additional $35 fee charged by our center.
Prices include all meals, snacks, and beverages. Other items included are art materials, bottles (for infants), toothbrush with lid, tooth paste, furnishings, and holiday decorations. We may, on occasion, require parents to pay for extracurricular activities such as admission charges during field trips.
Either the parent or the center may terminate care with a written thirty day notice. If a parent chooses NOT to give the required thirty-day notice, you will still be charged for the full thirty-day period. If tuition is not paid in full within 15 days after your last day, your account will be turned over to Cornerstone Credit for collection. We will then add a 25% recovery charge to your account.
Past due accounts with no payment arrangement in place will be turned over to Cornerstone Credit for further action. This is for families who no longer attend Imagination Station. Your account will incur an additional 25% recovery fee. Those parents utilizing Daycare Assistance may be denied benefits at other centers until your account is cleared with us.
If your work schedule changes you MUST let the office know. We have ratios to meet in every classroom every day. It may take us a day or two to move schedules to accommodate your child/children. This also includes those early morning “once in a while” office meetings. We keep a master calendar in the office for this reason.
SUPERVISION OF CHILDREN
Supervision of children in our facility will meet or exceed municipal requirements.
The ratios are by age:
6 weeks through 11 months 1:4 or older if not walking
12 months through 18 months 1:5
19 months through 35 months 1:6
36 months through 5 years 1:10
6 years through 12 years 1:10.
These ratios are met during inside and outside activities throughout the day. Field trips may be at a lower ratio depending on parent involvement and type of field trip. We will cancel if we cannot meet a safe ratio.
DAYCARE ASSISTANCE: Enrollment or Daily Contracts
If you receive assistance with your bill, you need to understand that while we expect to get paid a certain percentage or specific amount from daycare assistance, it is still completely your responsibility to pay for whatever portion they do not pay. If we do not have a contract within 30 days you will need to make the payment in full until we receive a contract. If, at the end of the month (or whenever we actually receive the assistance payment) they did not pay what we thought they would, the remaining balance will need to be paid by you. The balance will be transferred to your account. It is important that you continue to make your regular payments even when waiting for a new authorization. This is to make sure you stay current. When we receive the new contract and it is lower than expected we will credit your account, if it is more you will be expected to pay the difference. It is not our responsibility to keep track of renewal dates for each family!
If you are on an “attendance” based contract, or if you pay for care by the day, you are still charged by us for days that we plan for you to be here. For example, if your child is normally in care Monday-Wednesday and you go on vacation or the child is sick for Monday and Tuesday, daycare assistance is NOT going to pay for those 2 days your child was not here. YOU will need to pay for those 2 days. This policy also holds true if you are not on daycare assistance, but still pay for care by the day. Because we still have to pay for our facility and our staff, we must still charge you for those days your child was absent.
Imagination Station Daycare and Preschool
300 E. 56th Avenue
Anchorage, AK 99518
(907) 563-8290 Fax (907) 563-8830
All Rights Reserved